Change causes conflict, it always has and always will.
How you respond to that conflict, however, determines the rest of the story.
Each company, team, and corporate culture is unique, which is why all organizations approach change differently.
There’s arguably no greater change that an organization faces than digital transformation, but with so many failed initiatives every year, your approach to change management is crucial.
What is Change Management in Procurement?
Procurement change management is a structured and holistic approach to how an organization prepares its people to respond to organizational change.
It’s both a strategy and philosophy that has to be embraced by leadership and enacted throughout the entire organization to achieve the desired outcome.
The Golden Triangle framework (people, process, technology) is essential for effective change management in digital transformation.
People should always be the priority, which boosts digital adoption and, ultimately, creates smoother organizational change.
Principles for Successful Procurement Change Management
Your strategy will be shaped by your internal culture, but my philosophy comes down to 10 main principles that may help you start the conversation.
1. Be Realistic
Not every company culture is built for change, some can even be downright resistant. You need to look at the company’s history, culture and leadership to set realistic expectations.
Some companies are more agile than others, some thrive in chaos while others need a rigid schedule. Understand that and set your expectations accordingly.
Rome wasn’t built in a day and your company won’t transform overnight.
2. Start at the Top
It’s a tale as old as time. During a companywide meeting, the CEO makes an announcement or speech about changes in the company or changing the culture.
Fast forward six months and nothing has changed. Why? Because it has to start at the top.
Leaders and managers must set an example first and show people what change looks like. Expecting people to follow blind orders won’t get anyone very far.
3. Be Thorough
Change can’t be siloed. Especially with digital transformation, all layers of the company will be affected, from top leadership to interns.
Set out to make your plan with every piece in mind, not just a single department or team.
Want to see my complete list of 10 change management principles? Check out the full article here!
